TERMS + CONDITIONS
Updated January 1, 2026
CANCELLATION POLICY
We require a credit card to reserve your appointment and request that rescheduling and cancellation be made no later than 1 day prior. Appointments rescheduled or canceled or with less than 12 hours notice, including no-shows, will be charged a $50 (+ tax) cancellation fee.
LATE ARRIVAL
We highly recommend phoning or texting us if you will be late for your appointment. We always do our very best to accommodate our clients upon arrival. However, because our barbers are in high demand and typically have full schedules, clients arriving 10 minutes or more past their scheduled appointment time may be asked to reschedule.
CHILDREN
We offer haircut services to clients 12 years of age and older. However, we do not offer a different price based on age.
WELLNESS
We ask that anyone unwell, experiencing symptoms of illness, or who has had known contact with an unwell person cancel their appointment and reschedule for a later date.
RIGHT TO REFUSE SERVICE
We reserve the right to refuse service to anyone who is disruptive to our business operations or to our clients' experience. This includes but is not limited to: being under the influence of alcohol or drugs, behaving inappropriately with a member of our team, or posing a threat to the health and/or safety of our team or business.